Contact Bulk Mail Verifier
Questions about email verification, deliverability, SMTP setup, cold email campaigns, or pricing? Our support team is here to help. We typically respond within one business day.
General queries: support@bulkmailverifier.org
When to contact us
We're happy to help with anything related to email verification, cold email deliverability, and our platform. Common reasons people reach out include:
- Technical support — API integration questions, CSV upload issues, verification result interpretation, or SMTP configuration help.
- Billing & plans — Invoices, upgrades, downgrades, refunds, volume pricing, or questions about how credits work.
- Enterprise & custom volumes — If you verify more than 500,000 emails per month, contact us for custom pricing and SLA-backed plans.
- Partnerships — Integrations, affiliate programs, agency partnerships, and reseller inquiries.
- Data & privacy — GDPR, data deletion requests, or questions about how we store and process email lists.
- Feedback & feature requests — We take user feedback seriously and ship improvements based on what customers ask for most.
Response times
Most inquiries receive a response within 24 hours, Monday through Friday. Paid customers on Pro and Enterprise plans receive priority support with faster response SLAs. Urgent deliverability issues, such as a campaign that's suddenly bouncing heavily, should be flagged in the message subject so we can triage quickly.
Before you write
Many common questions are already answered on our FAQ page, including how email verification works, the difference between bulk and real-time verification, pricing structure, and supported integrations. The Bulk Mail Verifier blog also covers deeper topics like SPF, DKIM, DMARC, warmup best practices, and inbox placement.
Other ways to reach us
- Live chat — Available on the bottom right of every page during business hours.
- Email — support@bulkmailverifier.org for general support, billing, and partnerships.
- Status page — Check current platform status before reporting an outage.
Whether you're verifying your first list or running a high-volume cold outreach program, we're here to help you reach the inbox and protect your sender reputation. Fill out the form below and we'll be in touch.